Salon software for mac full#
Salon software for mac software#

Running specials and offering physical and digital gift cards is a great way to engage repeat customers and get them back in your spa.Īctionable insights on repeat customers. By marketing through social media, email and other channels, you can extend your reach and build your brand.

Salon software for mac software#

Let the scheduling software take care of that for you while you spend more time focusing on what’s important. You and your staff no longer need to worry about the dates and times for every single appointment. Offering online bookings requires scheduling automation.

Salon software for mac full#

You can even require a full or partial payment at the time of booking to prevent and recoup damages from no-shows.įewer scheduling mistakes. An easy-to-use online portal enables customers to quickly book a time with you and your staff. Don’t force customers to call a receptionist to schedule their spa appointments. More specifically, the benefits of using a spa management solution include:Įasier booking for customers. You need every advantage in order to rise above your competitors, and in-depth marketing and CRM capabilities will enable you to do so.Ī properly utilized spa software system should help you do more business, avoid costly scheduling mistakes, attract new and repeat customers and maintain an understanding of your business performance. This is an area you don’t want to slack on, especially with the rise of social media channels as viable avenues for marketing. Marketing and CRM functionalities are intrinsically connected in the sense that they manage customer data and outreach.

You can take that responsibility off your plate. Meanwhile, staff management features enable your employees to communicate, trade shifts and receive updates and important documents. But overall, online booking puts the scheduling in the hands of your customers. Of course, you can always black out certain staff if they need time off. Online booking capabilities let your clients schedule themselves. But coordinating schedules of customers and employees requires a high level of organization, unless you have software in place to manage booking times. Appointments are key to any spa business. It’s not surprising that online appointment booking is at the top of the list.

Accept multiple forms of payment to meet the expectations of your customers. Process transactions both online and physically at your location. Leverage information to create a more personalized experience that helps build loyalty to your spa. Generate coupons, deals and gift cards to attract new and repeat customers.Ĭreate customer profiles to store and maintain valuable data, such as: purchase history, contact info, treatment preferences etc. See raw data visualized in easily understood reports and dashboards.Ĭentralize social accounts and track business driven through social channels. Record, analyze and report spa sales data and key performance indicators (KPIs) you’ve established. Provide staff with a snapshot of their calendars and profiles of the customers they’re working with. Enable staff messaging and shift trading. Ensure customers see their requested employee. Offer payment options to expedite the process once the customer is on-site. Enable customers to select their prefered staff members. Provide first-time and repeat customers with an easy-to-use way to book appointments.

They include: Core Features of Spa Software Online bookings But, there’s a core set of features that the spa software you choose should offer. There are many moving parts that make up even the simplest spa business, and software suites provide a variety of features.